As a reminder, we no longer accept or respond to automated or phone call prescription refill requests from local or mail order pharmacies. You may be wondering why we made this change—the main reason, accuracy of your prescriptions.
There are times when your provider changes a medication—increasing or de- creasing the dosage or stopping the medication– and your pharmacy isn’t aware. They will still send automated refill requests that may no longer be accurate.
You will need to request your prescription refills. You can do this on the Patient Portal. You can access the Portal 24 hours a day, 7 days a week. You can also call the office during normal office hours. Please allow at least 24 hours (or one business day) for your prescription to be available.
If you are not familiar with the Patient Portal or if you need assistance being web enabled, please discuss this with one of our staff members. We are more than happy to help get you started on the Portal today.